Client Stories

We were looking for a training for our entire staff, something that would be practical and would involve everyone. Our expectation was, that our employees would receive tools to use in performing their daily tasks. This expectation was completely fulfilled. We spent an engaging day learning about argument as a thinking model and in the afternoon had a game of argumentation to test everything we had learned. Since ours’ is a large company, we had three trainers working with us. We were very happy with all of them. They were professional, yet creating an open and lively learning environment. Preparatory work for the training was extensive and our needs were taken into account on every step. We also received a useful summary of the argumentation game. The post training work was as high-level as the rest of the service. We are grateful for a memorable training experience!

— Sandra Lindermann

BDO Accounting and Consulting
 
 

In addition to the understanding of our rational and less rational decisionmaking tendencies, that the business argumentation training provided, it was also a great team building event, where our people could agree upon principles of making our daily meetings and interactions more efficient. The training comprises two somewhat different topic areas, both of which are very relevant in daily professional situations. The first topic area covers the fact, that people are, on the whole, a lot less rational than we generally believe them to be. The second topic area is about rational thinking skills and about inducing rational responses and arguments in communication partners.

— Kadri Lainas
Marketing Director

Prisma
 
 

Regardless of the fact, that lawyers are not unfamiliar with public speaking, as a rule, one can always become better. The two-day SpeakSmart programme, that we ordered in September 2012, conducted by a superb trainer Andero Uusberg, directed our attention to many nuances, that we often neglect when speaking publicly or preparing for it. Feedback to the training from my colleagues was positive without exception.

— Hannes Vallikivi
attorney-at-law, partner

Tark Grunte Sutkiene
 
 

Before sending the training proposal, SpeakSmart had a meeting with us to assess our training needs. Because of this, their training precisely addressed the specific needs of our department. Our participants experienced a well-conducted training, but it were the skills of the trainer that impressed us most. Not only was he truly professional in his own field of argumentation but his skills of transferring knowledge were equally great. Talking later on to my colleague who had participated in the training, I had the impression that everyone received good practical skills that they plan to implement daily in their professional work.

Reelika Luhtaru

Ministry of Education and Research

 
SpeakSmart trainers are excellent listeners and communicators, who know how to guide and inspire your learning. Their extensive, knowledge and long-term experience, grounded in competitive debate, makes them unquestionable experts of their area.

Erik Pallase
Clinic32


Our Clients


Our public sector clients include:

  • Government Office of Estonia
  • Estonian National Audit Office
  • Ministry of Finance
  • Tartu University
  • Estonian Energy
  • Estonian Tax and Customs Board
  • Defence Resources Agency
  • Ministry of the Interior
  • Estonian Rescue Board
  • Republic of Estonia Environmental Board
  • Ministry of Education and Research
  • Harju County Entrepreneurship and Development Consultancy
  • Police and Border Guard Board

Our private sector clients include:

  • Skanska, a world leading project development and construction group
  • Swedbank
  • Saint Gobain Glass, world leader in glass construction materials
  • Kliinik32, an interdisciplinary dental treatment centre
  • If P&C Insurance
  • Pipedrive
  • COBALT Law Firm
  • Sanofi Aventis Pharmaceuticals
  • BDO Accounting and Consulting
  • Levira Telecommunications
  • Cherry.ee
  • Raidla Ellex, one of the oldest law firms in Estonia
  • Tark Grunte Sutkiene, a top-tier commercial law firm operating in Baltic States
  • Postimees News Group

Our non-profit clients include:

  • Opinion Festival
  • Estonian Social Enterprise Network
  • Praxis Centre for Policy Studies Foundation
  • Teach For Estonia
  • Institute of Internal Auditors Estonia
  • Youth Entrepreneurship Ideas Contest and Development Programme ENTRUM


Client Testimonials

This exceeded all my expectations! I mean every word I say. I did not expect to encounter training of such a high level in Estonia.

Mr Illimar Paul, Convenor of the Annual Äripäev Purchasing Management Conference


Both SpeakSmart training itself as well as the communication leading up to it and following it has been very pleasant and professional. It is a joy to experience, how responsible the company is about it’s service quality, making sure, that every aspect is enjoyable for the client.

Mrs Mariann Nõlvak, Tartu Biotechnology Park


Me and my colleagues are a difficult group to work with, since we have received a substantial amount of training in the past. Our SpeakSmart trainer, however, did an excellent job. I am very satisfied with everything, from the initial contact to conducting the training. I feel totally confident to recommend you to my  colleagues in other counties.

Mrs Pille Sööt, Director of Ida-Viru Development Center


My expectations of the training were not high because other trainings I have participated in recently have not been great. I was most positively surprised that in case of SpeakSmart, both the training proposal as well as the training itself were exceptionally good. I would even go as far as to say that the actual training exceeded the description in the proposal. They are positive and well argumented people, who want to make the world a better place!

Anonymous participant in "Argumentation and persuasion" training

Everything from the prepared three meetings to the actual training was in my opinion very well conducted. The Proposal was very detailed comma the duties and expectations of parties were clearly set out. Before the training our trainer prosper participated in word in the topic for our meeting and was very proactive about it. Quick and responsive service and very clear communication created a hundred percent Trust. The trainers were flexible and adapted well to the circumstances such as use of the room at cetera. I very much enjoy when the trainer's not only talk but also Walk The Talk. The training was very balanced between the theoretical part of sufficient length providing adequate input for the Practical part that was to follow. The structure of the training enabled the participants to identify patterns in their work where they are not as efficient as possible and offered new approaches grounded in actual working examples.

Client of Business Debate session