The use of argument in professional communication allows:
- to highlight the strength of different ideas
- helps to focus on the content and distinguish between views and people
- avoid going into emotional manipulation
- make more rational decisions and hold more meaningful meetings
After training, it is important for managers to lead by example and encourage colleagues to practice new communication skills.
"This training is meant for a thinking person!"
"A very necessary topic, there's a need for such more systematic thinking in legislation. 21st century!"
"The work you are doing in Estonia is very appreciable. I recommend the training to all organizations involved in product development."
"The training was meaningful and pleasantly fast-paced. It is important to have a consistent logic in your story, always find proven reasons for your statements and keep the listeners' attention."
"Methodical approach to the topic with practical exercises. I use my skills to present my statements in reports and to defend my statements in discussions."
"I use it to regognize situations - whether the discussion is headed towards pushing your ideas through or if “why” questions are also encouraged. Once, I have also taken out training notes for a task."
"Now I look at interviews on TV, especially difficult topics for the speaker, from a completely different angle, i.e. how the respondent behaves, thinks, answers, reacts or how skillfully he takes the initiative and tells his story."